FAQs

What is our shipping policy?
  • When purchasing a Return Mailer Kit and Soil Sample Tool you will not be charged for shipping. Your order will be shipped free of charge within 48 hours via priority mail through the United States Postal Service. Tracking information will be emailed after the order is processed.

What is our return policy?
  • You have 30 calendar days to return any unused soil test kit or soil sampling tool from the date of purchase. You will be responsible for shipping costs associated with returning the item. Please email soilkits@yahoo.com, if you wish to return an item.

What is our refund policy?
  • Once your returned item is received, we will review your request and send you an email confirming receipt. If approved, the money will be refunded to the original method of payment within two weeks. Items should be returned to 4915 West Monte Cristo Road, Edinburg, Texas 78541.

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